Having received an electricity bill in April, Ut, in Hiep Binh Chanh and Thu Duc Ward (HCM City) "had a fire" because the amount of money paid increased to nearly VND 1.3 million, while last month her family only use VND 688,000.

"Returning the bill for comparison, I found this month my house only increased by 100 kWh but did not understand how the electricity cost doubled. Calling to the switchboard, only the answer was due to the electricity price. increase, "said Ut.

Also "shocked" when receiving electricity bills, Mr. Vinh (EHome 3 apartment, An Lac ward, Tan Binh district) said that his electricity bill in April increased nearly 4 times in March and more than 5 times compared to the month. 2. Specifically, the electricity bill in February was VND 290,000, increased to VND 320,000 in March and April to VND 1.25 million (including VAT) with a power consumption of 482 kWh. Despite being informed by electricity due to an increase in electricity consumption and April's price adjustment, Vinh said that "a multiple increase is unreasonable".

"I have asked for electricity to check the clock but they say the clock is not running wrong while the family's activities are still and do not increase significantly. Finally the electricity sent me the electricity price calculator. I do not understand them. How to divide but in the unit price, the electricity price is calculated with many different levels, "Vinh said.

Another case is that Ms. Anh in District 10 said that in March her electricity consumption was 2,405 kWh, in April it was 3,366 kWh. Last month, she paid 6 million electricity bills, but this month electrical workers only gave electricity bills without spending money. Inquiries, she received a response from an employee who suggested downloading the app and entering the customer code to know the specific amount. Checking on the system of electricity, Ms. Anh was surprised when the electricity bill in April was nearly 10.5 million dong, up 75% from the previous month.

Electricity bills in April of Hanoi households also recorded an increase compared to the previous month. Ms. Hoa in Ha Dong said, her family's electricity bill in April increased by nearly VND 400,000 compared to March, to nearly VND 1.3 million. "When I received my bill unexpectedly because the weather in Hanoi last month was not hot, the air conditioner was not used. The price of electricity increased from March 20, did not know how to increase the electricity price in the summer," she lamented.

Ms. Thuy in Thanh Tri said that last month her electricity consumption index doubled in the months of the year. With 267 kWh of electricity used, she has to pay nearly 580,000 electricity bills, almost double the previous month. "The electricity company came to check the meter and said it was correct, there was nothing unusual and said it could be due to heating the house to increase cooling devices. But that explanation is not satisfactory." Ms. Thuy said.

Not only households raise electricity prices suddenly, many businesses also coal because electricity bills increase too "shocked". The owner of a garment factory in Tan Phu District (HCMC) reflects that the March 1-3 electricity bill always fluctuates around VND 3-9.4 million, but in April this facility has to pay up to VND 17 million, up 1, 8 times compared to March and 4-5 times more than January and February.

"We agree that the amount of electricity consumed increases but with the incomprehensible calculation of electricity prices, even if they do provide a price chart, we cannot understand why there are other prices. each other like that, "said the owner of the garment factory.

Talking to VnExpress, Mr. Nguyen Duy Quoc Viet - Deputy General Director of HCM City EVN said that prolonged hot sun caused high demand for electricity. "We recorded many households using air conditioners, electricity consumption is 2-3 times the previous month," he said.

In Hanoi, the weather started to warm up from the beginning of April was also the reason given by EVN Hanoi representative to explain the electricity bill increase. Statistics of this unit, power consumption in the first days of April increased by 11 million kwh a day, increasing to 58 million kWh, compared with the end of March.

Another reason for the difference in utility bills in April compared to March billing period is the number of days of electricity use in April (31-day) bills more than the number of days of electricity use in March bills. (28 days in case the calendar is not affected recorded the Lunar New Year index and 21 days in case of the impact of the calendar recording the Lunar New Year index).

"The number of days of using electricity is longer, the amount of electricity consumed increases according to the annual rule in the summer months, plus the adjusted electricity selling price makes the total amount of electricity in April 2019 increased by more than households. with the previous month, "explained EVN Hanoi representative.

The average increase in electricity retail price is 8.36% from March 20, according to the electricity industry, which is also the reason why households' electricity bill increases. At the same time, the calculation of progressive electricity prices according to 6 steps so that the more customers use electricity, the higher the electricity bill to be paid.

Specifically, the retail price of domestic electricity is divided into 6 steps, the lowest is 1,678 VND per kWh and the highest is 2,927 VND per kWh. These prices do not include VAT.

"The more electricity is used, the more it falls into the higher price ladder. In cases of sudden increase in prices many times, the electricity industry will directly check information and notify each specific customer," said Nguyen Duy. Quoc Viet said and advised customers to search